Surface Pro's current battery problem in May, last year, has finally caught the attention of the manufacturer of the device. Microsft engineers looked at the hardware and found that the trouble was caused by the defective software installed on it.
Surface Pro 3 owners have been complaining about battery problems for a few months now, specifically, with the battery running out of time, which makes it much harder to use the tablet outside of the home. For many weeks, Microsoft did not respond to user requests until it finally got to work and determined the cause of the problem.
Troubled mostly by the Surface Pro 3 owners equipped with batteries supplied by SIMPLO, so there appear to be suspicions that may be faulty. Fortunately, Microsoft representatives say that this is not a hardware problem, because it is responsible for wrong software, so a patch will be released shortly to solve the problem.